Loftware Technical Support

Get the help you need to keep your labeling and packaging operations running smoothly

Get started with our Customer Support Portal today!

On October 1, 2025 new support requests must be submitted through the customer support portal - email support for new cases will no longer be available.

Register with our web portal now!

Easily submit requests, track progress, and manage all your cases in one place! Go to https://my.loftware.com/ and get started.

Need help getting started?

Explore our tutorials Contact portalhelp@loftware.com for assistance

Select your product to submit a ticket

For quick answers to common questions, please visit our Loftware Help Center prior to submitting a support ticket.

Interested in a Maintenance Contract?

Loftware offre il Software Maintenance Agreement (SMA) che garantisce l'accesso al nostro supporto tecnico e fornisce aggiornamenti software gratuiti. Basta inviare il modulo e vi aiuteremo a scegliere l'opzione migliore per le vostre esigenze.

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Loftware Technical Support

Get started with our Customer Support Portal today!

Register with our web portal now!

Need help getting started?

Select your product to submit a ticket

Loftware Cloud, Loftware NiceLabel

Loftware Cloud Enterprise SP, Spectrum, Print Server

Loftware Cloud Clinical Trials

Loftware Smartflow

Interested in a Maintenance Contract?