Tony’s Chocolonely is an impact company committed to ending exploitation in cocoa. Headquartered in Amsterdam, the company generates over €250 million in annual revenue and operates internationally under B Corp and Fairtrade certifications.
Tony’s Chocolonely is widely regarded as a pioneer in ethical confectionery, proving that large-scale chocolate production can be transparent, traceable, and socially responsible.
At its production facility in Borsbeek, Belgium, chocolate bars are produced daily across a wide range of flavors, weights, and packaging formats. With five production lines operating at high speed and handling frequent changeovers - accurate and consistent product identification is essential to maintaining efficiency, quality, and compliance.
Errors in labeling, reliance on local servers, and manual interventions on the production line were limiting operational efficiency at Tony’s Chocolonely.
As production complexity increased, several limitations in the existing labeling setup became clear, including:
In addition, on the production floor, printers required manual configuration and systems operated in silos. This increased operational risk, reduced flexibility, and added unnecessary complexity to daily operations.
Our ERP system was not connected to the labeling software. This required a lot of manual re entry, which led to errors. And when the server went down, production came to a complete halt.
Feike van der Werf
Head of IT, Tony’s Chocolonely
